Compliance Analyst (Germany - Berlin)

Your role

As our Compliance Analyst, you’ll work closely with the Head of Compliance to shape the market abuse prevention, MiFID II and MiCAR compliant marketing and Customer Support & Complaints Management control framework of a FinTech company, regulated as investment firm with the German Federal Financial Supervisory Authority (ʼBaFinʼ).

The rise of digital assets is happening all around us, from digital currency trading to digital security tokens. Consumers are interested in buying and investing, while businesses rush to meet the demand and predict the future. It seems certain that blockchain technology will impact every sector of the economy - none more so than financial services.

Regulated financial institutions need help to enter this new world of digital assets. The lack of unified standards, the hassle of integrating with cryptocurrency exchanges, the risk profile and limited client service - all this points to another way. That’s where Hyphe comes in. Hyphe provides the access point and liquidity necessary for institutional clients to buy and sell digital assets, so they can deliver new and exciting services for their millions of customers.

The company is at an exciting growth stage, as the platform draws attention from institutions all across Europe and retail customers across Germany.

Role & Responsibilities

Job purpose

The Compliance Analyst supports the Head of Compliance in developing and implementing compliance policies and procedures, with a focus on market abuse control, marketing oversight, and customer support & complaint management. This role involves maintaining existing processes, implementing new procedures, conducting controls, analysing suspicious transactions, and collaborating with various departments.

Key Responsibilities and Duties include:

• Assistance to the Head of Compliance in regards to regular and ad hoc reports to the Management Body, risk analysis and control framework.
• Preparing (parts) of internal and external audits to ensure a timely and compliant conduct of audit requirements.
• Maintain and enhance existing compliance processes related to market abuse prevention, marketing activities, and complaint management.
• Analyse and implement new process steps in an agile environment to adapt to evolving regulatory requirements and business needs.
• Execute controls to ensure compliance with the market abuse control framework, marketing guidelines, and customer support/complaint handling procedures.
• Analyse suspicious transactions to identify potential market abuse cases and escalate findings appropriately.
• Prepare Suspicious Transaction and Order Reports (STORs) in accordance with regulatory requirements.
• Collaborate closely with the Marketing, Product, and Customer Support departments to ensure compliant communication with clients.
• Monitor and control the procedures within Customer Support and Complaint Management to ensure adherence to established guidelines.
• Ensure prompt escalation of critical and significant compliance risks.
• Stay up-to-date on relevant regulations and industry best practices related to compliance.
• Assist in the development and delivery of compliance training programs.
• Contribute to the ongoing improvement of the compliance program.

What you bring:

• Bachelor's degree in Business, Finance, Law, or a related field.
• 2 -5 years of experience in compliance, audit, or a related field, preferably within the financial services industry.
• Experience with MiFID II, MiCAR and related laws and regulations.
• Experience with compliance monitoring software.
• Strong understanding of market abuse regulations and best practices.
• Knowledge of marketing compliance requirements.
• Familiarity with customer support and complaint management processes.
• Excellent analytical and problem-solving skills.
• Excellent communication skills both written and verbal in German and English.
• Exceptional interpersonal skills, demonstrating professionalism and discretion in all dealings.
• A confident and proactive self-starter, and also motivated team player.
• Ability to manage assigned tasks in an assertive, efficient and timely manner, while keeping calm under pressure.
• Excellent attention to detail and proven organizational skills.

What you can expect in return

• Competitive salary
• Tight team of experienced professionals with a low-friction working style
• Flexible / remote working
• All the opportunity to grow and succeed with the company

About Hyphe

Hyphe provides financial institutions with easy-access digital asset liquidity. Operating a proprietary liquidity pool, accessed via API, Hyphe provides retail banks, brokers, asset managers and trading firms with deep liquidity across a range of digital assets, enabling their customers to invest and trade hassle-free.

Ultimately, Hyphe is working to increase access to financial markets and broaden the profile of a trader to include everyone. We’re excited to help shape the change in financial institutions, but equally excited to see how people - our clients' customers - are using digital assets to reshape their own lives.